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Washington Memorial's Customer Focused Approach
Washington Memorial's Customer Focused Approach
Washington Memorial Funeral Home is dedicated to their community and the families who select their services. They work hard to improve the lives of those around them and to take a prominent role in the community.
North Haven,
CT,
United States of America
(sardnews.org)
26/04/2012
Washington Memorial Funeral Home is dedicated to their community and the families who select their services. They work hard to improve the lives of those around them and to take a prominent role in the community. Washington Memorial's hardworking funeral directors work towards these goals in a few ways, one of which is to provide a website integrated with tools that help friends and families stay connected with one another. Another example is their ability to provide exceptional service and respect during difficult times.
Washington Memorial is proud to serve the communities of North Haven, Hamden, North Branford, New Haven and Fair Haven. As a multilingual business they've been serving Portuguese and Spanish speaking communities since 1994. Because of their prominence in the community Washington Memorial is able to serve their customers in the manner most befitting the needs of each family. They're experienced in discussing matters with customers that may be difficult to converse about. Topics such as funeral pre-planning and selecting from the different types of funeral services require an experienced and gentle manner. Washington Memorial's dedication to communicating and connecting with their customers can be seen by all of the kind words sent to them from grateful families, which has been compiled on their testimonials page.
In the spirit of providing their customers with additional resources Washington Memorial Funeral Home has added a funeral pre-planning survey on their website. The survey consists of a series of questions meant to help the survey-taker consider important decisions about their future and the future of their loved ones. Most important in this are certain areas in the survey that allows whoever is taking it to request additional information.
In addition to the recently added survey, the Washington Memorial site has other ways of bringing the community together, such as their online obituaries, which they have been providing since 1994. The online obituaries gives families and friends an opportunity to send gifts and condolences to the bereaved family.
About Washington Memorial
The Washington Memorial Funeral Home opened in 1994. It was started by Peter Torello and John Iacobucci as a partnership. Instead of converting a conventional residential home, the pair went a different route and opted to have the funeral home constructed for its specific purpose.
Contact Information:
Washington Memorial Funeral Home
4 Washington Avenue
North Haven, CT 06473
http://www.washingtonmemorialfh.com
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