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Coyle Hospitality Group's Comprehensive Guide To Mystery Shopping Jobs
Coyle Hospitality Group's Comprehensive Guide To Mystery Shopping Jobs
Coyle Hospitality Group, which is highly regarded as a mystery shopping company, offers this guide to mystery shopping jobs.
New York,
NY,
United States of America
(sardnews.org)
13/02/2012
Rose is among the most productive mystery shoppers for Coyle Hospitality Group, one of the best-regarded secret shopping service providers for the hospitality industry. She has experience doing freelance work for over a hundred such companies, and in different areas: from hotels to restaurants and spas. She has done hundreds of evaluations, and has traveled all over the world on work assignments.
Rose loves her job because she gets to go incognito to places she could never afford on her own, see different countries and broaden her horizons. Rose has agreed to share some of her insights on what it takes to find mystery shopper jobs with companies that are reliable and honest; we have collected them in a helpful article.
First of all, get to know the market. There are many mystery shopping companies, but many of them are shady or outright dishonest. Lately, disposable companies have been springing up like mushrooms after a hard rain, so be careful. The three most important traits for a company are good communication and customer support, responsiveness, and a tailor-made approach to every job.
An evaluation is always an uncertain undertaking, so make sure that the company always makes a back-up plan in case something goes wrong. A poorly thought-out evaluation can end up being completely unsuccessful.
Rose recommends word of mouth as perhaps the most reliable way to find good mystery shopping outfits. Networking and client referrals can be a huge help in avoiding scams and shoddy companies. Talk to their current and former employees; make sure they pay on time, and the amounts they promised. Make sure you understand a company's payment process. Vague promises and uncertain contracts are some of the brightest red flags out there.
In order to attract the attention of a desirable company, you have to stand out among other applicants. Rose recommends doing your research, and finding a mystery shopping specialization that best suits your skills and temperament. Make sure you understand the industry you're evaluating, and pay attention to small details; see the hospitality process from the point of view of many different types of travelers. Always perform to the best of your ability, and give every job one hundred percent.
Finally, if you are looking for a long-term relationship with a mystery shopping company, make certain that you project a diligent work ethic, personal integrity, and a commitment to your task and your client's interests before all else. You need to be aware that you represent the public face of your company, and have to leave a good impression both on your direct employer and the contractor that has requested your services. Be forthright and clear in your communications, and quick to own up to mistakes if you have committed any, instead of attempting to cover them up.
If you follow this guide and know how to present yourself to mystery shopping companies, you will certainly land your dream job that will reward you with opportunities for great travel, relaxation and a myriad new experiences.
Contact information:
Coyle Hospitality Group
244 Madison Ave #369
New York, NY 10016
Phone: 800-891-9292
Email: info@coylehospitality.com
Website: http://www.coylehospitality.com
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About Coyle Hospitality Group
Importantly, Coyle does not have a one-size-fits-all approach to hospitality consulting. Rather, Coyle is aware of the wide range of factors that contribute to the success and failure of a restaurant business. As such, prior to placing a mystery shopper in the field,
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